Terms of Service

Last Updated: 3/14/2025

1. Agreement to Terms

By accessing and using ThreadScout, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our service.

2. Use License

We grant you a limited license to access and use ThreadScout for your personal or business needs, subject to these terms. You may not:

  • Modify or copy any part of the service
  • Use the service for any commercial purposes not permitted by us
  • Reverse engineer or extract the source code
  • Remove any proprietary notices or labels

3. Disclaimer

ThreadScout is provided on an 'as is' basis without warranties of any kind, either express or implied, including warranties of merchantability or fitness for a particular purpose.

4. Limitations

Under no circumstances shall ThreadScout or its suppliers be liable for any damages arising from your use of the service.

5. Accuracy of Materials

While we strive for accuracy, the information provided on ThreadScout may contain errors or omissions. We reserve the right to make corrections at any time.

6. Links

ThreadScout may include links to third-party websites for your convenience. We are not responsible for the content or accuracy of these external sites.

7. Modifications

We reserve the right to modify these Terms of Service at any time without prior notice. Your continued use of ThreadScout constitutes your acceptance of any changes.

8. Governing Law

These terms are governed by and construed in accordance with the applicable laws, and you submit to the exclusive jurisdiction of the courts in that jurisdiction.

9. Refund Policy

At ThreadScout, we want you to have the best experience possible. If you are not satisfied with your purchase, we offer a money-back guarantee within 48 hours of payment, subject to the conditions outlined below.

9.1 Eligibility for a Refund

To qualify for a full refund:

  • You must request a refund within 48 hours of your initial payment.
  • Your refund request must be submitted through our official support channels (see Section 9.4).
  • The refund request must comply with our Fair Use Policy (see Section 9.3).

9.2 Refund Process

  • To request a refund, submit a request via [Support Email/Form].
  • Provide your account email and payment details.
  • Refunds will be processed within [X] business days and issued to the original payment method.

9.3 Fair Use Policy

To ensure fair use and prevent abuse:

  • Users who receive a refund may have their account access revoked upon approval.
  • Users found to be abusing the refund policy (e.g., repeated sign-ups and refund requests) may be denied future access to the service.

9.4 How to Request a Refund

If you meet the eligibility criteria, contact us at: 📧 support@threadscout.ai Please allow up to [X] business days for processing.

9.5 Compliance with Consumer Protection Laws

This refund policy is subject to applicable consumer protection laws in your jurisdiction. If local laws provide greater consumer rights, those rights will apply.

10. Pricing & Promotions

  • ThreadScout may offer promotional pricing, discounts, or special offers to select users, including but not limited to early adopters, beta users, or promotional campaigns.
  • Discounts and promotional offers are granted at our sole discretion and may be subject to additional terms, which will be disclosed at the time of the offer.
  • ThreadScout reserves the right to modify, discontinue, or revoke any promotional pricing at any time without prior notice.
  • Promotional pricing does not guarantee future discounts or renewals at the same rate.

11. Cancellation & Termination

11.1 User-Initiated Cancellation

  • You may cancel your ThreadScout account or subscription at any time by following the cancellation instructions in your account settings or by contacting support@threadscout.ai.
  • Cancellations take effect at the end of your current billing cycle. You will continue to have access to the service until then, unless stated otherwise.
  • We do not provide partial refunds for unused portions of a billing cycle unless explicitly stated in our Refund Policy (Section 9).

11.2 Automatic Subscription Renewals

  • If you have a subscription-based plan, it will automatically renew at the end of the billing period unless you cancel before the renewal date.
  • If you do not wish to renew, you must cancel before the renewal date to avoid being charged.

11.3 Account Termination by ThreadScout

We reserve the right to suspend or terminate your account without notice if:

  • You violate these Terms of Service.
  • We detect fraudulent activity or misuse of our platform.
  • Your subscription payment fails and remains unpaid after multiple attempts.
  • Upon termination, you will lose access to your account and any associated data.

11.4 Data Retention After Cancellation

  • After cancellation or termination, we may retain user data for a limited period as required by law or for internal purposes.
  • If you would like to request permanent data deletion, contact support@threadscout.ai.

12. Contact Us

If you have any questions about cancellations, refunds, or account termination, please contact us at: support@threadscout.ai